Shipping and Delivery Policy - EZ Peptides

Last Updated: October 17, 2025

1. Overview

Thank you for choosing EZ Peptides LLC. Please review our Shipping and Delivery Policy to understand how and when your order will be processed, shipped, and delivered. This policy applies to all purchases made on our official website.

2. Order Processing Time

Orders are typically processed within 0 to 2 business days. Most orders placed before the designated cut-off time are shipped the same business day, especially those using UPS Next Day Air or other expedited shipping methods. Processing times may vary during weekends, holidays, or periods of high order volume.

3. Order Cut-Off Time

Orders placed by 2:00 PM Eastern Standard Time (EST), Monday through Friday, are eligible for same-day processing. Orders placed after this time, on weekends, or during public holidays will be processed on the next available business day.

4. Shipping Regions

We currently ship within the United States only. At this time, we do not ship to:

P.O. Boxes

APO/FPO/DPO military addresses

International destinations

5. Shipping Carriers

We partner with multiple trusted carriers to ensure safe and timely delivery, including:

UPS

USPS

FedEx

DHL

The carrier used for your order is automatically selected based on your delivery address, order size, and service availability.

6. Shipping Rates and Options

We offer several shipping options at checkout to suit your needs:

Free Standard Shipping (3–5 business days): Free on orders over $200

UPS Ground (3–5 business days): $10

UPS 2-Day Air: $20

UPS Next Day Air (1 business day): $40

Shipping costs are calculated and displayed at checkout before payment. Delivery timelines are estimated by the carrier and may vary based on destination, weather, or other external factors.

7. Order Tracking

Once your order ships, you will receive a confirmation email with your tracking number and carrier details. You can track your shipment by:

Visiting your Order Tracking page on our website, or

Using the tracking link provided in your confirmation email, or

Entering your tracking number directly on the carrier’s website.

If you have not received tracking details within 48 hours of order confirmation, please contact our support team.

8. Sales Tax

Applicable U.S. sales taxes are calculated and included in your order total at checkout, based on your shipping address within the United States.

9. Lost, Stolen, or Damaged Shipments

If your shipment is lost, stolen, or arrives damaged, please contact our support team within 24 to 48 hours of the delivery date. We will work directly with the shipping carrier to investigate and resolve the issue promptly. Depending on the situation, we may issue a replacement or full refund in accordance with our Return and Refund Policy.

10. Delivery Delays

While we make every effort to deliver your orders promptly, unforeseen factors such as weather, carrier delays, or incorrect shipping details may cause delays. EZ Peptides LLC is not liable for delays once the order has been handed to the carrier, but we will assist in resolving issues as quickly as possible.

11. Customer Support and Contact

For any questions regarding shipping, delivery, or tracking updates, please contact our support team:

EZ Peptides LLC 5203 Juan Tabo Blvd NE, STE 2B Albuquerque, NM 87111, USA ???? [email protected] ???? +1 (317) 527-6497

Our customer service hours are Monday to Friday, 9:00 AM – 5:00 PM (Mountain Time).

12. Policy Updates

We may update or modify this Shipping and Delivery Policy from time to time to reflect operational changes or carrier requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our website following any updates constitutes your acceptance of the revised policy.