Educational guide
Research Peptides FAQ | COAs, Shipping & Ordering
Frequently Asked Questions Answers about COAs, Janoshik testing, shipping, ordering, payment, storage, and research-use-only policies. How much is shipping? FREE shipping on every order. No minimum, no exceptions. Orders ship within 1-2 business days. Are your
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Frequently Asked Questions
Answers about COAs, Janoshik testing, shipping, ordering, payment, storage, and research-use-only policies.
How much is shipping?
FREE shipping on every order. No minimum, no exceptions. Orders ship within 1-2 business days.
Are your peptides tested?
Every documented batch is verified through independent third-party testing. BatchTrace: scan vial QR → match batch code → verify Janoshik report. COAs are available on each product page and in our COA & Batch Verification Ledger.
How long does shipping take?
Orders ship within 1-2 business days. Standard delivery takes 3-5 business days.
What payment methods do you accept?
Current checkout options include credit card payment and credit/debit card invoice request. Available payment methods may vary by order and compliance requirements.
Is packaging discreet?
Yes. All orders ship in plain, unmarked packaging for product protection and privacy — no product names or descriptions on the exterior. There is a small chameleon sticker because we couldn’t help ourselves, but it doesn’t reference any contents.
What is your refund policy?
Due to the nature of research materials, we cannot accept returns. If there’s an issue (damaged, defective, or missing), contact us within 48 hours and we’ll make it right.
Where do you ship?
We ship to all 50 US states. International shipping is not available at this time.
How do I contact support?
Email [email protected] or use the chat widget on our site — you’ll probably meet Kai, our AI assistant. He’s fast, friendly, and surprisingly knowledgeable about peptides. If he can’t help, a real human will follow up within 24 hours.
Can I track my order?
Yes — you’ll receive a tracking number via email once your order ships. You can also track directly on the carrier’s website.
Quality & Sourcing
How we source, test, and maintain the standards behind every vial
What are research peptides?
Short chains of amino acids used in laboratory and preclinical research. They’re tools for studying biological processes — from tissue biology to metabolic pathways to cellular signaling. Every peptide we sell is for research use only.
How do I verify purity?
Documented batches are independently tested by Janoshik Analytical. We publish batch-specific COA rows with HPLC purity, mass spectrometry identity, amount, endotoxin, heavy metals, or other screens where those tests were ordered. BatchTrace: scan vial QR → match batch code → verify Janoshik report through our COA & Batch Verification Ledger and the linked Janoshik records.
How should peptides be stored?
Lyophilized research materials should be handled according to qualified laboratory SOPs, institutional requirements, and batch-specific documentation. Protect materials from light, moisture, contamination, and repeated temperature cycling as appropriate for the research protocol.
Where are your peptides sourced?
We work with ISO 9001 certified manufacturers. Yes, synthesis happens in China — because that’s where it happens for the entire industry. The difference is verification. Every batch gets independently tested before we stock it.
How do you maintain batch consistency?
We test incoming batches separately, maintain batch documentation, and add packaging or supplier-cycle notes when they matter. If a supplier’s quality dips, we switch. Our catalog is curated, not comprehensive — we’d rather sell verified products than products we can’t vouch for.
Research & Science
Compound information and analytical methods — for educational purposes only
Supplier proof resources
Follow the documentation path behind testing, batch records, and supplier standards.
Still have questions? Contact us and we’ll be happy to help.
Start Here: Verification & Research Basics
These are the most useful pages for people landing on the FAQ before they move deeper into the site.
Third-Party Testing & COA Library →
How to Evaluate Research Peptides →
Browse the Research Library →
Shop Research Peptides →
Popular Compound Questions
Some FAQ visitors are really looking for a compound page or published research summary. Send them there cleanly.
GLP-3 product page →
GLP-3 published research →
BPC-157 product page →
BPC-157 published research →
GLP-1T product page →
PT-141 product page →
Handling, Storage & Reconstitution
These pages answer the practical questions that tend to sit just beneath the FAQ layer.
What Is Bacteriostatic Water? →
How to Reconstitute Peptides →
Peptide Solubility Guide →
Peptide Storage Guide →
Bacteriostatic Water 10ml →