Educational guide
Customer Support - Nationwide Peptides By National Science Labs, LLC
Customer Support Nationwide Peptides Support for Your Research Journey At Nationwide Peptides, we prioritize clear communication and efficient resolution for every investigator. Whether you have questions about tracking, peptide documentation, or order process
This guide cannot diagnose a condition or recommend a personal treatment plan. Discuss medical questions with a qualified professional.
Customer Support
Nationwide Peptides
Support for Your Research Journey
At Nationwide Peptides, we prioritize clear communication and efficient resolution for every investigator. Whether you have questions about tracking, peptide documentation, or order processing, our support team is ready to assist.
We respond to all inquiries within one business day, Monday through Friday. Use the form below or email us directly at [email protected].
Shipping Information
Nationwide Peptides ships research-grade peptides domestically and internationally using discreet, temperature-controlled packaging when required.
Orders placed before 12:00 PM EST typically ship same business day
Domestic delivery: 2–4 business days (standard ground)
International: 5–14 business days depending on destination and customs
Free shipping on orders over $200 (continental U.S. only)
Tracking provided via email upon dispatch
For real-time status, log into your account or contact support with your order number.
Returns & Refunds Policy
We stand behind the purity and quality of every research product we ship. Due to the nature of the research materials, returns are considered on a case by case basis taking into consideration the following conditions:
Product must be unopened and in original packaging
Request must be submitted within 14 days of delivery
Return shipping is the responsibility of the customer unless the item is damaged or incorrect
Refunds issued to original payment method within 5–7 business days of receipt
Note: Due to the nature of research materials, opened vials cannot be returned or refunded.
Common Account & Order Questions
Tracking information is emailed automatically upon shipment. You can also view it in your account dashboard.
Peptide-specific CoAs are available for download on each individual product page or by going to the dedicated COAs page.
Contact Us Directly
Mailing Address
236 E. MAIN ST, STE 47 SEVIERVILLE, TN 37862, USA
Support
Timing
Monday–Friday, 9:00 AM – 5:00 PM EST
Orders and Shipping
Meditation williamsburg kogi blog bushwick pitchfork polaroid austin dreamcatcher narwhal taxidermy tofu gentrify aesthetic.